Legal
Privacy Policy
Last updated: October 2026
Hebe & Snipe ('we', 'us', 'our') is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Hebe & Snipe is an independent business advisory practice. For the purposes of data protection law, we are the data controller in respect of personal information collected through this website and in the course of our advisory services. If you have any questions about this policy or how we handle your data, please contact us via the enquiry form on our Contact page.
Information We Collect
We may collect the following personal information: your name and contact details (email address, telephone number) when you submit an enquiry through our contact form; information you provide voluntarily in the body of your enquiry; and technical data such as your IP address, browser type, and pages visited, collected automatically when you use our website.
How We Use Your Information
We use your personal information to respond to your enquiries and communicate with you about our services; to assess whether our services are suitable for your needs; to comply with legal and regulatory obligations; and to improve our website and services. We do not use your information for automated decision-making or profiling.
Legal Basis for Processing
We process your personal information on the following legal bases: your consent, where you have provided it; the performance of a contract or steps taken at your request prior to entering a contract; compliance with a legal obligation; and our legitimate interests in operating and improving our advisory practice, where these are not overridden by your rights.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations. We may also disclose information where required by law or regulation, or to protect our legal rights.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to two years unless an ongoing advisory relationship is established, in which case our client data retention policy applies.
Your Rights
Under UK GDPR, you have the right to access the personal information we hold about you; to request correction of inaccurate data; to request erasure of your data in certain circumstances; to object to or restrict our processing; and to data portability. To exercise any of these rights, please contact us via our Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse site usage. You can control cookie settings through your browser. We do not use cookies for advertising or tracking purposes beyond basic analytics.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.